Terms of Services

OVERVIEW

This website is operated by ELVA Modehaus. Throughout the site, the terms “we”, “us”, and “our” refer to ELVA Modehaus.

ELVA Modehaus offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the website, including but not limited to visitors, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using any part of our website. If you do not agree to the Terms, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms.
You can review the latest version of the Terms of Service at any time on this page.
We reserve the right to update or change these Terms at any time by posting updates to the website.

Our store is hosted by Shopify Inc., which provides the secure e-commerce platform we use to sell our products.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your region, or that you are the guardian granting permission to a minor to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

You must not transmit viruses, malware, or any destructive code.

A breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks.

Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission from us.

Headings used in this agreement are included for convenience only.

SECTION 3 – ACCURACY & TIMELINESS OF INFORMATION

We are not responsible if information on the site is inaccurate, incomplete, or outdated.

Content is provided for general information only and should not be the sole basis for decisions.

Historical information may be present and is provided for reference only.

We may modify content at any time without obligation to update it.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Product prices may change without notice.

We reserve the right to modify or discontinue any part of the Service at any time.

We are not liable for any modification, price change, suspension, or discontinuation.

SECTION 5 – PRODUCTS & SERVICES

Some products or services may be available exclusively online and may have limited quantities.

All sales are subject to our Returns & Store Credit Policy.

We aim to display products accurately, but cannot guarantee color accuracy across devices.

We may limit product sales to individuals, households, or regions.

All product descriptions and pricing may change at any time.

We do not guarantee that products will meet your expectations or that service errors will be corrected.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order.

We may limit or cancel orders placed under the same name, account, payment method, or address.

If an order is modified or cancelled, we may notify you using the email or phone number provided at checkout.

You agree to provide accurate and current account information and update it promptly.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without control or input.

You agree that such tools are provided “as is” and “as available” without warranties.

Your use of such tools is at your own risk.

Future new features or tools will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to sites not operated by us.

We are not responsible for third-party content, products, or websites.

We encourage you to review third-party policies before engaging in transactions.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you send submissions (ideas, suggestions, feedback), you agree that we may use them without restrictions.

We are not obligated to keep comments confidential or respond to them.

We may remove content we deem unlawful or inappropriate.

You agree that your submissions will not violate any rights or contain harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, site information may contain errors or omissions related to pricing, promotions, availability, etc.

We reserve the right to correct errors and update information at any time.

We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • unlawful purposes

  • violating regulations

  • infringing intellectual property rights

  • harassment or discrimination

  • submitting false information

  • transmitting malware

  • collecting others’ data

  • spamming or scraping

  • interfering with security features

We may terminate your access for violating prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service.

You agree that your use of the Service is at your own risk.

Products and services are provided “as is” and “as available” without warranties.

ELVA Modehaus is not liable for any damages, including but not limited to lost profits, data loss, or replacement costs.

SECTION 14 – INDEMNIFICATION

You agree to indemnify ELVA Modehaus and its affiliates, partners, employees, and suppliers from claims arising from breach of these Terms or violation of any laws or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will still apply.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate your access at any time if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and ELVA Modehaus regarding the Service.

Any ambiguities shall not be construed against the drafting party.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time.
Your continued use of the site after changes constitutes acceptance.

SECTION 20 – LOST OR MISSING PACKAGES

Shipping carriers may experience delays due to weather, customs, or volume. These delays are outside our control.

Carriers may occasionally mark a package as “Delivered” before actual delivery. It may arrive within a few business days.

If your package does not arrive after several days:

  • Check with neighbors, building staff, or household members

  • Review your tracking information

  • Contact the shipping carrier directly

If the carrier confirms the correct delivery address, ELVA Modehaus is not responsible for lost, stolen, or missing packages.

For international orders, please file a claim directly with the shipping carrier if a package is marked as delivered but cannot be located.

We always recommend monitoring your tracking closely and ensuring a secure delivery location.

SECTION 21 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

📩 elvamodehaus@outlook.com

Company Name: ECOMTIMAX LIMITED
Registration: 79613121
Address: UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG